Johannesburg Institute of Social Services (JISS)

We are a child and family welfare institute that extends services to individuals, families and communities. JISS endeavours to deliver services that reflect the demographics of South Africa.

Child and Family Care Units operate from the two JISS Centres in Mayfair and Lenasia. JISS is the primary NGO in Mayfair and Lenasia dealing with child neglect, child abuse and family problems affecting children. Individual social workers carry an enormous responsibility in assessing children at risk, family preservation and determining the best interest of children in terms of the Children’s Act before statutory intervention. Intrinsic to the social work profession is regular debriefing and supervision.


A small act of kindness can make a big difference


Get to know our Vision, Mission, and Values that have helped us safeguard children and families across South Africa


A democratic social service organisation well known in local communities for its dynamic professional team and value based service excellence championing child and family rights, child participation and trust.


To protect, uplift, promote and sustain the holistic well-being of children, families and communities through the provision of caring, proactive and empowering social services.


  • PROTECTING CHILDREN:  The safety and protection of children is a core value.
  • PROMOTING FAMILY VALUES:  The belief that the family system is integral to the holistic development and well-being of children and therefore strives toward the promotion of family values, family strengthening and preservation.
  • DIGNITY & RESPECT:  Respect for the dignity, uniqueness and diversity of every child and family.
  • EMBRACING DIVERSITY:  JISS is a non-denominational, non-racist and non-sexist organisation.
  • INTEGRITY:  Ethical conduct and integrity of staff and board members.
  • PROMOTING CONTINUOUS LEARNING:  Lifelong learning, leadership development and good governance.
  • CHAMPIONING HUMAN RIGHTS:  Human rights, social justice, equality, and pride in JISS’ rich history and role in the freedom struggle.


See how The Johannesburg Institute Of Social Services is making a difference